FAQS

How can you offer such low prices?

Low prices are thanks to Festiva's marketing department. They only ask for 120 minutes while vacationing to attend a resort presentation covering Festiva Adventure Club. There is no obligation to buy anything, just to attend. Presentations are held in the morning or early afternoon, typically the day after you arrive, or the day after that. The entire party is expected to attend.

What if I change my mind?

Cancellations or changes to your active reservations within 15 days of arrival will result in the traveler being responsible for the full retail rate of the first night at the reserved property. If you have questions call 1-800-601-5382.

If you need to reschedule your arrival date, you may do so without penalty with at least 15-days notice. Rooms are subject to availability.

What are the qualifications for this promotion?

  • Must be at least 25 years of age.
  • If married, must travel with spouse.
  • If married, must attend presentation with your spouse.

If married or co-habitating your spouse/cohabitating partner must attend.

All members of traveling party must attend presentation(s) - there is an optional play area for young children during presentation(s).

How can I book?

Call 1-800-601-5382 to speak with a travel specialist now.

Can I make changes to my rental car?

Yes. You may upgrade to a higher car class, extend days, or even pickup outside Florida for an additional fee. Call 1-800-601-5382 for a detailed price quote.

What about taxes?

Hotel taxes are due at time of use and due directly to the hotel/car company via a credit card (not debit card).

How do I receive dining certificates?

Dining certificates are gifted after tour and may be used during vacation or upon returning home.

Why Book with VHP?

Amazing Deals

We partner with resorts and hotels to offer you the best vacation deal you can get. Enjoy luxury hotels and resorts at prices exclusively available to you.

Vacation Extras

We try to be a one-stop shop for all of your vacation needs. Want extra theme park tickets or an Enterprise car rental? Not a problem! We can help you arrange everything you need for your vacation.

Book a Flight

When you book with VHP, we can help you check airfare prices and even reserve flights to get to your vacation destination. We even do our best to save you money! All included when booking with VHP!


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